QAI to organize the 3rd International Colloquium on IT Service Management 2007 (ITSM 2007) on December 14, 2007

Released on: December 10, 2007, 11:21 pm

Press Release Author: finessePR

Industry: Education

Press Release Summary: QAI's International Colloquium on ITSM is India's only vendor
neutral and annual industry conference focusing on IT Service Management Excellence.
This is a unique forum for exchanging, learning, and accelerating implementation of
best practices in the domain of IT Service Management, ITILŪ and ISO 20000.

Press Release Body: Press Release
Bangalore / Delhi
3rd December 2007

QAI to organize the 3rd International Colloquium on IT Service Management 2007 (ITSM
2007) on December 14, 2007
ITSM 2007 will propagate ITSM benefits, best practices and knowledge sharing

QAI, the world\'s leading process consulting organization addressing Operational
Excellence for the IT, BPO and knowledge intensive services sectors, is organizing
the 3rd International Colloquium on IT Service Management ITSM 2007 on December 14,
2007 at Hotel Le Meridian, Bangalore.

QAI's International Colloquium on ITSM is India's only vendor neutral and annual
industry conference focusing on IT Service Management Excellence. This is a unique
forum for exchanging, learning, and accelerating implementation of best practices in
the domain of IT Service Management, ITILŪ and ISO 20000.

It is a premier event for anybody connected with the industry, including the senior
management, IT administrators, Finance heads or CIOs & CTOs and offers each
something relevant to their area of operation. IT Services Management (ITSM) is a
discipline for managing IT systems, centered around the customer\'s perspective of
IT\'s contribution to the business.


Some of the unique ways that ITSM participants benefit are by:
. Using of IT Service Management best practices to enhance customer satisfaction
and better meet Business requirements.
. Using IT Service Management to get the best efficiency and value out of their
IT resources.
. Using IT Service Excellence principles to decrease IT spend and enhance
shareholder value while increasing returns on IT investment.
. Utilizing IT Service Management to manage risk and increase IT assurance.
. Understanding and implementing of IT Best practices
.
ITSM 2007 promises an information packed day with a large number of presentations
from eminent speakers and representation from organizations across the globe. Some
of the speakers include Mr. Vikas Gadre, CIO, TAta Chemicals (Information Technology
Governance Issues for IT Services Management), Mr. V. Balakrishnan, CIO, Polaris
Software (Last Mile Issue in IT Services Delivery), Mr. CV Vankata Subramanium,
Principal Consultant, Computer Associates (Role of Technology in implementing ITIL)
and Priti Rao, Senior VP and Head - Infrastructure Management Practice, Infosys
Technologies (Bringing in the next generation of Infrastructure Management
Services). Other prominent speakers and participants include leaders of the Indian
IT Service Management industry like Wipro, BSI, Microland, Sterling Commerce,
Microelectronics, Maersk India, Idea Cellular, etc. People with common objectives
will come together under one roof, propagating immense peer to peer interaction and
problem solving..

Leading Industry leaders and experts are invited to share their expertise in the
area of IT Service Management. ITSM 2007 give delegates an opportunity meet &
interacts with like minded professionals and to exchange best practices of IT
Service Management domain in their organizations and industry as a whole.

About QAI:
QAI is a leading global consulting organization addressing 'Operational Excellence\'
in IT, BPO and Knowledge intensive service organizations.

Operational Excellence is achieved when organizations do a great job of Project
Management, Quality Management, Process Management, Human Capital Management,
Innovation Management, Service Management.

QAI facilitates the achievement of operational excellence. QAI's regional bases
across the globe in the US, Singapore, China, Malaysia, UK and India helps to
innovatively distribute and manage engagements across multiple locations.

QAI facilitates enhanced competitiveness through multi-faceted interventions leading
to Business Improvement through Consulting, Training, People, Process &l
Assessments, Benchmarking, Certification, Conferences, Resource provisioning through
Quality Outsourcing and e-Learning.

QAI clients include IBM, Accenture, Wipro, Prudential, Genpact, American Express,
Sony, TataMotors and 200 others across 30 countries.
Moreover, QAI believes in contributing to the development of 'Nations of Software
Excellence' by working closely with government bodies, research institutions,
defence organizations, software parks, industry associations and World Bank funded
projects in several countries.
For more information, please contact:
Nava Kumar Baro / Poorvi Mathur
Finesse PR
+91 11 43056200
nava@finessepr.com / poorvi@finessepr.com


Web Site: http://

Contact Details: Press Release
Bangalore / Delhi
3rd December 2007

QAI to organize the 3rd International Colloquium on IT Service Management 2007 (ITSM
2007) on December 14, 2007
ITSM 2007 will propagate ITSM benefits, best practices and knowledge sharing

QAI, the world\'s leading process consulting organization addressing Operational
Excellence for the IT, BPO and knowledge intensive services sectors, is organizing
the 3rd International Colloquium on IT Service Management ITSM 2007 on December 14,
2007 at Hotel Le Meridian, Bangalore.

QAI's International Colloquium on ITSM is India's only vendor neutral and annual
industry conference focusing on IT Service Management Excellence. This is a unique
forum for exchanging, learning, and accelerating implementation of best practices in
the domain of IT Service Management, ITILŪ and ISO 20000.

It is a premier event for anybody connected with the industry, including the senior
management, IT administrators, Finance heads or CIOs & CTOs and offers each
something relevant to their area of operation. IT Services Management (ITSM) is a
discipline for managing IT systems, centered around the customer\'s perspective of
IT\'s contribution to the business.


Some of the unique ways that ITSM participants benefit are by:
. Using of IT Service Management best practices to enhance customer satisfaction
and better meet Business requirements.
. Using IT Service Management to get the best efficiency and value out of their
IT resources.
. Using IT Service Excellence principles to decrease IT spend and enhance
shareholder value while increasing returns on IT investment.
. Utilizing IT Service Management to manage risk and increase IT assurance.
. Understanding and implementing of IT Best practices
.
ITSM 2007 promises an information packed day with a large number of presentations
from eminent speakers and representation from organizations across the globe. Some
of the speakers include Mr. Vikas Gadre, CIO, TAta Chemicals (Information Technology
Governance Issues for IT Services Management), Mr. V. Balakrishnan, CIO, Polaris
Software (Last Mile Issue in IT Services Delivery), Mr. CV Vankata Subramanium,
Principal Consultant, Computer Associates (Role of Technology in implementing ITIL)
and Priti Rao, Senior VP and Head - Infrastructure Management Practice, Infosys
Technologies (Bringing in the next generation of Infrastructure Management
Services). Other prominent speakers and participants include leaders of the Indian
IT Service Management industry like Wipro, BSI, Microland, Sterling Commerce,
Microelectronics, Maersk India, Idea Cellular, etc. People with common objectives
will come together under one roof, propagating immense peer to peer interaction and
problem solving..

Leading Industry leaders and experts are invited to share their expertise in the
area of IT Service Management. ITSM 2007 give delegates an opportunity meet &
interacts with like minded professionals and to exchange best practices of IT
Service Management domain in their organizations and industry as a whole.

About QAI:
QAI is a leading global consulting organization addressing 'Operational Excellence\'
in IT, BPO and Knowledge intensive service organizations.

Operational Excellence is achieved when organizations do a great job of Project
Management, Quality Management, Process Management, Human Capital Management,
Innovation Management, Service Management.

QAI facilitates the achievement of operational excellence. QAI's regional bases
across the globe in the US, Singapore, China, Malaysia, UK and India helps to
innovatively distribute and manage engagements across multiple locations.

QAI facilitates enhanced competitiveness through multi-faceted interventions leading
to Business Improvement through Consulting, Training, People, Process &l
Assessments, Benchmarking, Certification, Conferences, Resource provisioning through
Quality Outsourcing and e-Learning.

QAI clients include IBM, Accenture, Wipro, Prudential, Genpact, American Express,
Sony, TataMotors and 200 others across 30 countries.
Moreover, QAI believes in contributing to the development of 'Nations of Software
Excellence' by working closely with government bodies, research institutions,
defence organizations, software parks, industry associations and World Bank funded
projects in several countries.
For more information, please contact:
Nava Kumar Baro / Poorvi Mathur
Finesse PR
+91 11 43056200
nava@finessepr.com / poorvi@finessepr.com

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